Consulting Archive

  • Companies don't "do" Social because they ultimately care about what their customers think. They "do" it because happy, engaged, evangelic customers contribute to the bottom line of the company while angry, disrespected, disinterested customers can kill the bottom line. The Enterprise is engaged in Social because Social is good for the Enterprise.

    Social Memo to the Enterprise

    Posted on March 15, 2011 | No Comments
    Companies don't "do" Social because they ultimately care about what their customers think. They "do" it because happy, engaged, evangelic customers contribute to the bottom line of the company while angry, disrespected, disinterested customers can kill the bottom line. The Enterprise is engaged in Social because Social is good for the Enterprise.

    Continue Reading...

  • For white collar career paths, the ability to identify, assess and diagnose business problems and then go on to prescribe and execute solutions absolutely demands thoughtful approaches that don't magically come with the diploma. The education is a foundation. It is not a end unto itself.

    MBAs Are Worthless

    Posted on November 9, 2010 | No Comments
    For white collar career paths, the ability to identify, assess and diagnose business problems and then go on to prescribe and execute solutions absolutely demands thoughtful approaches that don't magically come with the diploma. The education is a foundation. It is not a end unto itself.

    Continue Reading...

  • You might be wondering what social media has to do with enterprise architecture. Apart from my argument that EA must include social as a functional area as well as a technical layer (as it is indisputably part of the business of business), the two areas share a common culture of obfuscation and jazz hands.

    Social Media is Just Jazz Hands (and other heretical thoughts)

    Posted on October 27, 2010 | No Comments
    You might be wondering what social media has to do with enterprise architecture. Apart from my argument that EA must include social as a functional area as well as a technical layer (as it is indisputably part of the business of business), the two areas share a common culture of obfuscation and jazz hands.

    Continue Reading...

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